Why do we need insurance? Insurance is a way of managing risks. It helps you own a home, drive a vehicle, maintain your current standard of living if you become disabled, cover health care costs, and much more.

Advocate Insurance Group, established in November of 2008, isn’t like most agencies that begin with an existing client base. Advocate started from scratch. The first policy was written for the founder of the company, Michelle Cuthrell Sadat, and from that point on, Advocate took off.

“When I started the company, I knew I wanted to offer the best insurance products available, and in my opinion, that started with Erie Insurance,” she said. “Ten years later, the agency has grown to servicing over two thousand families and businesses in our area.”

Kaveh Sadat, an agent at Advocate, and Michelle’s husband, explained how they offer a wide range of products from home, auto, business, life, and health insurance. When a customer comes to them, they can look at their entire picture and offer a wide range of options to meet their needs.

“Something that our customers really love right now is the new auto security endorsement offered by Erie Insurance,” he explained. “Following a covered total loss, we will pay to replace a vehicle with a vehicle of the same make, model, and equipment that is two model years newer and with up to fifteen percent less mileage than the mileage on the totaled vehicle. What it means for customers is more money at claim time to be able to buy a replacement, which makes for a happy customer.”

Key Priority

Erie Insurance is currently the number one insurance company in the state of West Virginia for commercial auto and commercial multi-peril insurance, and number two in the state for home and auto insurance. A fortune 500 Company, Erie got its start in 1925, and has proven itself in the industry with nearly a century of success to back it up.

The Advocate team. ©Observer

One clear differentiator between Advocate and the “1-800 numbers” is the personal attention and localized service customers enjoy when they interact with Advocate’s staff. The team goes above and beyond to learn about what matters most to their clients, and then designs a plan of protection to fit those needs. After that, Advocate is with the client every step of the way.

“We began this journey with an insurance company and a product we believed in—and with a vision of empowering our clients with knowledge and being advocates for their financial security,” shared Michelle. “Over the years, we’ve been able to stand by many clients in their times of need, and that’s what insurance is all about.”

Additionally, Michelle has served on the board for Main Street Martinsburg for 12 years, and is a past president of the organization. Advocate is also involved with the Jefferson County Chamber of Commerce, Berkeley County Chamber of Commerce, Rotary, Eastern Panhandle Home Builders Association, and various other local organizations.

“Being actively involved in the community we live and work in is a key priority for us,” she added.

Advocate is conveniently located at 111 South Queen St., in Martinsburg (WV), and can be found by phone at 304-596-2429 and on Facebook at Advocate Insurance Group.

Team members include: Michelle Cuthrell Sadat–Agency owner/Agent, Kaveh Sadat–Agent, Carrie Jordan–Customer Service Advocate, Shannon Roberts–Inside Sale Agent, Jodi Forrest Pope–Agent, and Keyonda Florence–Administrative Assistant.

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